Glossary

Explore demand gen terms. Filter by A–Z, topic, or search.

B2B influencer collaboration

B2B influencer collaboration involves partnering with industry experts, analysts, or thought leaders to expand reach and credibility.

Brand awareness

Brand awareness reflects how well a target audience recognises and understands a brand, including its value, purpose, and position in the market.

Brand equity

Brand equity represents the perceived value, reputation, and trust a brand holds in the market.

Brand guidelines

Brand guidelines are the official documentation of a company’s visual and verbal identity, ensuring consistency and professionalism in all...

Brand positioning

Brand positioning defines how a company is perceived in relation to its competitors and what unique value it offers to its target audience.

Brand recall

Brand recall measures how easily an audience can remember a brand without being prompted. It reflects how strongly it's associated with its solution...

Campaign identity

Campaign identity is the creative and strategic foundation of a marketing campaign, shaping its visual style, tone, and narrative.

Customer experience

Customer experience refers to the overall perception a prospect or client forms of a business, from initial awareness to long-term partnership.

Customer loyalty

Customer loyalty describes the strength of a client’s relationship with a brand. It shows how well a business consistently meets expectations and...

Earned channel

Earned channels are external touchpoints where attention is gained organically, such as press coverage, social shares, referrals, reviews, and...

Testimonial

A testimonial is a short, credible endorsement from a customer that highlights their experience with a product, service, or partnership.