A statement of work (SOW) outlines the specific deliverables, timelines, and terms of a project agreement. A well-defined SOW helps prevent scope creep and sets clear expectations for everyone involved. It provides the structure teams need to stay aligned throughout the project, ensuring both sides understand what will be delivered, when, and how.
By translating sales commitments into actionable plans, an SOW becomes the operational bridge between agreement and execution, supporting consistency, accountability, and successful delivery.